When Do Customers Mention This Competitor?
- "Our files are in SharePoint, we have an M365 subscription."
- "We use Box/Dropbox, share links do the job."
- "File management is a separate system, let us not mix it with business apps."
- IT says "it is inside the M365 we already pay for"; business units complain about file-record disconnect.
Side-by-Side Comparison
| Axis | SharePoint / Box / Dropbox | 361 Drive |
|---|---|---|
| Storage model | Site/library or cloud folder | "Drive" (shared) + "My Files" (personal) roots; versioning, recycle bin, quota, share tokens |
| Record-file relationship | List attachment / none — business records live in another system | File = part of the record: the "Records" virtual folder exposes entity file fields in the file tree, with RLS scope |
| Desktop/Office access | Sync client | Standard WebDAV: Windows Explorer / macOS Finder / Office connect directly; edit in desktop Office from the browser via Office URI; CalDAV calendar + CardDAV contact sync |
| Search / AI | Separate search service / basic search | RAG-on-upload: uploaded files are indexed into the knowledge base automatically, semantically searchable, readable by AI agents |
| Permission model | Site/folder permissions — a separate world from business apps | Platform RLS applies as-is — whoever cannot see the record cannot see its file |
| Live collaboration signals | Co-authoring only in Office docs | Presence + file lock + version history across every file type |
Objection Handling
| Objection | Response |
|---|---|
| "M365 is already paid for" | Keep it for email and Office. 361 Drive solves the record-file disconnect and AI search that M365 does not. |
| "Migration of files sounds hard" | WebDAV maps 361 Drive as a network drive — bulk copy is drag-and-drop. Links can be preserved via share tokens. |
| "Users love their current tool" | They keep their habits: same drive letter, same Office. The difference is everything is now connected to records and AI. |
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