Three audiences, three tracks
End users, in-house builders and technical teams ask different questions. The library answers all three with separate series; you do not have to finish one track before starting another.
This page answers one question: how do I learn 361? The training library currently holds 12 series and 50 episodes. Where you start depends on your relationship with the product — a daily user, someone building solutions inside their own organisation and a technical team do not start in the same place. Three tracks are described below.
The Academy is not a promise; it is a library you can watch today. 50 episodes across 12 series are published. Every episode is a screen recording of the real interface — not a slide deck. You see how the work is actually done on the platform.
End users, in-house builders and technical teams ask different questions. The library answers all three with separate series; you do not have to finish one track before starting another.
Each episode covers a single task: building a knowledge base, hiring an agent, setting up permissions, exporting data. After watching, you can repeat the same task in your own workspace.
Because the videos come from the live interface, episodes have to be re-recorded as the product evolves. We accept that maintenance cost rather than freezing the library.
All episodes are narrated in Turkish with subtitles. English narration is not available today. If your team needs English-language enablement, tell us and we will arrange it directly.
The short answer: people doing the work start with the Academy series, people building the system start with the Builder series, people running the AI side start with the AI series.
For anyone doing their daily work on 361: daily workflow, documents, change history, relationships, reports and dashboards, asking the AI, talking to customers, mobile use, bulk import and export, signing documents.
Time: the full series takes about an afternoon; the first three episodes are enough to start working.
For the person configuring the solution in their own organisation: building the data model, designing screens, setting up the workflow, hiring the AI, configuring permissions and going live, and live dashboards.
Prerequisite: the first Academy episodes. This series assumes you already know the product as a user.
For whoever runs the AI side: knowledge base, agents, automation, provider and model selection, measurement and evaluation, turning a question into a dashboard, finding bottlenecks with process mining.
Note: this series is the technical backbone of certification and the one you will return to most while preparing.
Beyond the three main tracks, the rest of the library covers verticals, comparisons and short formats. Everything is watched from the same place.
| Series | Episodes | What it covers |
|---|---|---|
| Academy | 11 | The end user's daily work: workflow, documents, relationships, reports, mobile use, bulk data, signatures. |
| AI | 7 | Knowledge base, agents, automation, provider and model selection, measurement, question-to-dashboard, process mining. |
| Comparison | 7 | 361 placed side by side with common alternative approaches — which one fits which job. |
| Builder | 6 | Building a solution in-house: data model, screen design, workflow, AI, permissions, live dashboards. |
| Sector | 5 | Energy, finance, legal, construction and public sector — the same platform seen through a vertical lens. |
| Channels | 4 | 8 channel families and 44 adapters: a single inbox, all conversations on one screen, voice, video and social, channel rules. |
| Web | 2 | Introductory episodes: what an AI operating system means and where your data lives. |
| Stress | 2 | How the channel and memory layers behave under load. |
| Security | 2 | AI running inside the corporate boundary and what that implies for how it is used. |
| Infographic | 2 | The same subject told through animated data visualisation instead of a screen recording. |
| POC | 1 | How the two-week POC runs, day by day. |
| Platform | 1 | The in-depth platform tour — the whole picture in one place. |
total: 12 series · 50 episodes
Watch every episode on the video channelWatching in order is not mandatory, but this order works: use the product, then build with it, then run the AI side, then prove what you know.
The two Web episodes and the in-depth platform tour answer what 361 is and where your data sits. These are also the episodes used when introducing the product to a team for the first time.
The Academy series. After each episode, repeat the same task in your own workspace — watching alone does not stick, repeating does.
The Builder series: data model, screens, workflow, permissions. After this step you can build a small solution end to end yourself.
The AI series, seven episodes from knowledge base to process mining. The provider selection and measurement episodes are what keep a working setup from decaying over time.
Watching is one thing; demonstrating what you know is another. A three-level certification programme is being prepared: 361 Temel (foundation), 361 Uygulama (implementation) and 361 Çözüm Mimarı (solution architect). The certificate names stay in Turkish because that is how they appear on the record. The foundation level will be open to everyone — customers, candidates and students included.
The scope of the foundation exam is not being written from scratch: the existing Academy and AI series form its learning path. What you watch today will still count when certification opens.
Certificates are tied to partner tiers and to specific deployment permissions. The thresholds and the locks are published openly, so nobody has to guess who is allowed to do what.
Read the certification programmeEvery episode is on the video channel, open without registration. We do not keep the training library behind a form.
To share with your team, send the episode link directly.
Narration is Turkish. Episodes are subtitled; in short-format episodes the subtitles are burned into the picture.
You may use the episodes in your own internal training. If you need them inside your own learning management system, we discuss that separately — there is no ready export package today.
When the product changes, the affected episode is re-recorded. If you spot a difference between an episode and the current screen, tell us and we will queue the update.
Worth stating plainly — training that starts with the wrong expectation gets abandoned halfway.
If you are undecided, let us suggest the order.
The library is open and no registration is required. If you want help planning who on your team should start with which series, write to us.