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Frequently Asked Questions
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Everything you need to know about the 361 AI Operating System.

General

What is 361?

361 is an AI Operating System designed for enterprise businesses. With 13 AI providers, 400+ models, and 262 production agents, it injects intelligence into every layer of your business.

It doesn't replace your current system — it empowers it. Backed by 20+ years of enterprise experience with 198+ modules across 14+ sectors.

Do we need to replace our current system?

No. 361's core philosophy is "Don't Replace, Empower." It installs alongside your existing business system, reads your data, and adds an AI layer.

It creates value without touching your infrastructure. If you don't like it, nothing has changed.

POC & Setup

How does the POC process work?

The free POC process takes 2 weeks. Week one: your current system is analyzed and AI scenarios are identified. Week two: pilot implementation.

Choose from 6 entry scenarios: Natural Language Reporting, Email Automation, Anomaly Detection, Document AI, Forecasting, or Workflow Automation.

How long does installation take?

Ready-made AI Solutions templates install in minutes. One-click deploy, start working immediately.

Custom solutions typically take 2-4 weeks. The POC process is completed in 2 weeks.

Technical

Which AI providers do you support?

We support 13 AI providers: OpenAI, Claude, Gemini, Mistral, DeepSeek, Groq, Together AI, OpenRouter, NVIDIA Nemotron, MiniMax, Ollama, LM Studio, and custom API integrations.

Automatically select the best model-cost combination for each task. Never be locked into a single provider.

What integration capabilities exist?

REST API, webhooks, IMAP email, database connections, Microsoft 365, Google Workspace integrations.

10 communication channels: WhatsApp, Teams, Slack, Telegram, Email, Discord, Web Chat, SMS, LINE, and Voice AI.

Is our data safe?

Yes. 6-layer security system: PII masking (national IDs and bank accounts auto-hidden), hallucination control (Truth Engine), prompt injection protection, cost limiting, audit trail, and GDPR/KVKK compliance.

All AI interactions are logged. Data localization, deletion rights, and consent management are supported.

Sectors & Scale

Which sectors do you serve?

We serve 14+ sectors: Finance, Manufacturing, Logistics, Retail, Energy, Construction, Hospitality, Automotive, Healthcare, Education, Telecommunications, Insurance, Real Estate, and Sustainability.

Sector-specific AI Solutions templates are available for each. Best practices from 300+ projects.

How does pricing work?

Pricing is based on usage and scale. Start with a free POC — no risk, no commitment.

Custom proposals are prepared after needs analysis. Flexible budget limits can be set per agent, user, and department.

How is support provided?

Technical support, training, implementation consulting, and emergency support. A dedicated project manager is assigned to each customer.

Backed by 20+ years of enterprise experience. Step-by-step guidance throughout the onboarding process.

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Prove AI value in 2 weeks with a free POC.