When Do Customers Mention This Competitor?
- "Salesforce/Dynamics is the enterprise standard, everyone uses it."
- "We built our ITSM on ServiceNow, we will move processes there."
- "Zoho/Odoo is cheaper, enough for an SME."
- Management seeks brand assurance; IT uses the "ecosystem" and "consultant availability" arguments.
Side-by-Side Comparison
| Axis | Salesforce / Dynamics / ServiceNow / Zoho / Odoo | 361 Platform |
|---|---|---|
| License model | Per-user subscription (variable list price) — cost grows linearly with users | Domain (organization) based positioning possible; the difference becomes dramatic with large user bases (field, dealers, students) |
| Declarative depth | Form/flow builder + code escape hatches (Apex, scripts, Python modules) | A single XML schema chain defines the ENTIRE application: data model, UI, style, state machine, permissions — the runtime interprets it |
| On-prem / air-gap | Absent or shrinking (SaaS / their cloud) | Full: self-host on your own servers + fully local AI (embedded local361/llama.cpp, Ollama) — data never leaves |
| AI depth | Extra paid layer (Einstein, Copilot, Now Assist, Zia) | Embedded in the architecture: agent/crew/RAG/automation entity-native, RLS-scoped; 17 providers |
| Ready business content | App store / module marketplace (extra cost) | 200+ ready business modules included in the platform license |
Objection Handling
| Objection | Response |
|---|---|
| "Everyone uses the standard" | Standards fit standard problems. Your processes are yours — 200+ modules + declarative depth fit them exactly. |
| "Consultants are easy to find" | True for the standard. But 361 needs no consultant army: business analysts configure it without code. |
| "Migration risk" | No migration: 361 connects to your CRM and runs in parallel. Prove value first, decide later. |
See 361 on your own data
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