When Do Customers Mention This Competitor?
- "We will enable Salesforce Einstein, it is already integrated into our CRM."
- "We will use Microsoft Copilot Studio, we are in the Office ecosystem."
- "Wouldn't buying from a bigger company be safer?"
- Management seeks "well-known brand" safety; IT uses the "existing ecosystem" argument.
3 Critical Differences
1. They Stay in Silos — 361 Connects to Every System
- Einstein/Copilot Studio: Work only within their own ecosystems. Einstein only sees Salesforce data, Copilot Studio only Microsoft data. Your other systems? Left outside.
- 361: Connects no matter what your business system is: API Manager (REST/OpenAPI discovery), 8 families / 44 channel adapters, RPA Browser. Entity-Native AI understands all your business objects (including 200+ ready module entities) — not just CRM, but production, finance, HR, stock, logistics...
- Proof: We work with 100+ customers across different infrastructures. "Don't Replace, Strengthen" — you keep your existing system.
2. Vendor Lock-in — 361 Has 17 Providers
- Einstein: Only Salesforce AI models. If the price rises? No alternative.
- Copilot Studio: Only Azure OpenAI. Microsoft pricing, Microsoft rules.
- 361: 17 AI providers — cloud (OpenAI, Claude, Gemini…) and fully local (embedded local361/llama.cpp, Ollama). If OpenAI gets expensive tomorrow, switch to Claude, Gemini or a local model — one click. Zero vendor lock-in.
- Proof: 7 model tiers (budget → premium) — run the same task on the most cost-effective model.
3. Pricing: Per-User Licensing vs Value-Based
- Einstein: Per-user monthly licensing. Cost grows linearly with headcount.
- Copilot Studio: Per-user monthly licensing plus per-message fees. Costs explode at scale.
- 361: Value-based pricing. You control spend with the AI Governance Dashboard. Set a budget limit; it is never exceeded. Pay per value, not per user.
- Result: You pay for the value you produce, not your headcount — budget control is yours from day one.
Objection Handling
| Objection | Response |
|---|---|
| "Big brand means safer choice" | Safety = architecture. Guardrails, KVKK, on-prem/air-gap, audit trail — check these against any big vendor's offer. |
| "Migration risk scares us" | There is no migration: 361 runs alongside your existing systems. POC proves value in 2 weeks without touching production. |
| "We need global support" | You get the engineering team directly — not a call center. Test that in the POC. |
See 361 on your own data
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