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5 Connectors, 44 Channel Adapters: The 361 Integration Hub

361 AI Platform · April 14, 2026 · 1 min read · Today

The average enterprise uses 15-20 different software tools. Each one sits in its own silo. 361's Integration Hub breaks down those silos with 5 ready-made connectors and 10 communication channels.

In this articleIn this article5 Connectors44 Channel AdaptersOmnichannel ScenarioSales Automation ExampleFlow Designer
5 sections β€” jump to what you need.

5 Connectors

ConnectorCapabilities
Microsoft 365Outlook, Teams, SharePoint, OneDrive, Excel Online
Google WorkspaceGmail, Calendar, Drive, Sheets, Meet
LinkedInPosting, lead capture, message tracking
X (Twitter)Mention tracking, automated replies, trend analysis
REST APIAny web service, OAuth 2.0, JSON/XML

44 Channel Adapters

WhatsApp, Microsoft Teams, Slack, Telegram, Discord, SMS, LINE, Email, Webhook, Web Chat. All channels run on the same AI brain β€” a true omnichannel experience.

Omnichannel Scenario

A customer asks about an order on WhatsApp β†’ the AI responds β†’ two days later, a complaint arrives by email β†’ the AI remembers the earlier WhatsApp conversation β†’ the support team sees the full history in Teams β†’ a resolution is found β†’ the customer is notified via WhatsApp.

Sales Automation Example

LinkedIn Connector β†’ pull target profiles β†’ AI lead scoring β†’ personalized outreach via email β†’ lead record created in CRM β†’ representative notified in Teams. Per lead: 25 minutes β†’ 2 minutes.

Flow Designer

With a drag-and-drop interface: choose a trigger β†’ choose a source β†’ add an AI action β†’ choose a destination β†’ add a notification. No code, no waiting on IT.

Try the Integration Hub

Test the connectors and channels with a free 2-week POC.

Free POC Application